UX Challenge

Subscription Manager App

01. The Problem

Users frequently struggle to monitor recurring payments, often resulting in forgotten subscriptions and unnecessary financial drain. There is a distinct lack of a centralised, secure platform that allows for both oversight and immediate cancellation of these services in one place.

/ Centralisation: Bringing all monthly outgoings into a single, high-visibility dashboard.
/ Financial Health: Reducing "subscription fatigue" and forgotten recurring costs.

02. Research & Insights

The subscription management market is seeing a massive shift, valued at approximately £7 billion in 2022 and projected to reach £13.9 billion by 2030. This growth is driven by a global transition towards subscription-based business models.

Market Growth

9.7% CAGR projected through 2030, driven by the consumer need for automated tracking.

Emerging Trends

High preference for cloud-based solutions and AI integration to analyse user behaviour.

Regional Insights

European growth is fuelled by stricter regulatory requirements for payment transparency.

03. Design Solution

The Professional

Prioritises security and automated expense tracking.

The Student

Needs visibility for trial periods and low costs.

The Household

Manages shared digital services and family plans.

User Journey

Mapping the seamless flow from alert to subscription cancellation.

Wireframing & Iteration

Focusing on dashboard clarity and intuitive data hierarchy.

04. The Result

Real-World Application

Problem Solved

The design successfully addresses the "leaking bucket" problem in personal finance by bridging the gap between bank statements and service providers.

UI Implementation

High Fidelity

Developed a specialised cancellation flow that reduces friction while maintaining full user authorisation and security.

05. Reflection

This project allowed me to combine my passion for design with a meaningful cause. It set the stage for my future exploration of technical implementation.

Looking ahead: I am planning to fully build this mobile app as a working demonstration of my technical implementation and full-stack design capabilities.